Effective today the one year warranty is now the standard for all Xbox 360 consoles in the United States and Canada. Strange it took them so long to move from 90 days to one full year warranty there, since it’s a standard almost everywhere worldwide for hardware at those prices.
Customers that experience hardware issues with their Xbox 360 within one year of purchase will have their consoles repaired at no cost. Moreover, the new warranty policy is retroactive, so consumers that may have already paid for out-of-warranty Xbox 360 repair within one year of the console’s purchase will be eligible for reimbursement of their console repair charges.
Customers who have already paid for repairs within their first year of ownership can expect reimbursement checks for the amount of their console hardware repair in approximately 10 weeks.
These will be automatically distributed, so customers do not need to proactively contact Microsoft. Customers who have any questions regarding this policy change or who have experienced any hardware issues should visit: Xbox.com or call 1-800-4-MY-XBOX and speak to an agent.
This warranty extension only applies to the hardware and software of the actual Xbox 360 console itself. It does not apply to any Xbox 360 accessories, including any that may have been packaged with the console at the time of its original purpose. Xbox 360 accessories retain their original 90 day warranties.