Warning: The Xbox 360 Wireless Racing Wheel overheats when used with power supply. Microsoft offers to fix it via retrofit

23 August 2007

Posted by:Ferry

As a precautionary measure, Microsoft is voluntarily providing buyers of the Xbox 360 Wireless Racing Wheel with a free retrofit. The Wheels were manufactured during 2006 – 2007. A component in the Wheel chassis may in rare cases overheat and release smoke when the AC-DC power supply is used to energize the Wheel.

There have been no reported incidences of fire, personal injury or property damage due to the Wheel malfunction. Despite no known safety incidents.

Owners of the Xbox 360 Wireless Racing Wheel should visit www.xbox.com/support or call Microsoft at 1-800-4my-Xbox to register to receive the retrofit and protect against the potential hazard described above. Instructions will be provided with the retrofit. Microsoft are notifying and will be coordinating their response activities with the relevant regulatory agencies such as the US Consumer Product Safety Commission. This may impact delivery dates.

Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC-DC power supply until they have obtained their retrofit. Owners may continue to operate the Wheel using battery power. But while operating in battery mode, the force feedback feature will not be available. Once retrofitted, owners may run the Wheel using AC power and reactivate this feature. — PR via Kotaku